Terms

Terms & Conditions

These terms govern every account opened at Dragon Pots Casino. By registering an account, depositing funds or claiming any bonus on this site, a player accepts the conditions below in full. Dragon Pots Casino is restricted to players aged 18 and over, and access may be further restricted by local law in certain territories.

1. Eligibility

A player must be at least 18 years old, or the legal gambling age in their jurisdiction if higher, to register an account. One account is permitted per player, per household and per payment method. Accounts found to be duplicated, or opened using false identity information, will be suspended pending investigation and any associated bonus funds will be voided.

2. Account Registration And Verification

Players must provide accurate personal details during registration, including full legal name, date of birth and a valid email address. Dragon Pots Casino reserves the right to request identity verification documents at any point, and particularly before processing withdrawal requests above $3,000. Failure to complete verification when requested may result in delayed or declined withdrawals.

3. Deposits And Withdrawals

Withdrawals are processed to the same method used for depositing wherever possible. Dragon Pots Casino does not charge withdrawal fees, though a player’s bank or payment provider may apply its own charges outside the casino’s control.

4. Bonus Terms

All bonuses, including the 250% welcome bonus, Reload Rush, Free Spin Fridays and VIP Cashback, are subject to the following:

• A wagering requirement of 35x the bonus amount applies before bonus-derived winnings become withdrawable, unless stated otherwise on the specific promotion.
• Slot games contribute 100% toward wagering; table games and live dealer games contribute at a reduced rate specified per promotion.
• A maximum bet of $7 per spin or hand applies while a bonus is active; exceeding this limit may void bonus winnings.
• Bonus balances and bonus spins expire after their stated validity window, typically 30 days from credit.
• Dragon Pots Casino reserves the right to withdraw or amend a promotion at any time, with changes applied prospectively only.
• Suspected bonus abuse, including the use of multiple accounts or contradictory betting patterns designed to lock in guaranteed profit, voids any associated bonus and related winnings.

5. Responsible Gaming

Dragon Pots Casino provides account-level tools including deposit limits, loss limits, session time reminders, temporary cooling-off periods and permanent self-exclusion. These tools are accessible directly from account settings. Players who feel their gambling is becoming a problem are encouraged to use these tools and to contact independent support organizations listed in the site footer, including the ConnexOntario Problem Gambling Helpline.

6. Fair Play And Game Integrity

All games offered on Dragon Pots Casino run on random number generators independently tested and certified by accredited auditors. Game outcomes are determined entirely by these certified systems and are never adjusted by Dragon Pots Casino after the fact. Reported return-to-player percentages reflect long-term theoretical averages and do not guarantee short-term results for any individual session.

7. Account Suspension And Closure

Dragon Pots Casino reserves the right to suspend or close an account where there is reasonable suspicion of fraud, bonus abuse, underage access, or breach of these terms. Funds held in a closed account, excluding voided bonus funds, will be returned to the player subject to standard verification.

8. Limitation Of Liability

Dragon Pots Casino is not liable for losses arising from internet connectivity issues, third-party payment provider delays, or circumstances outside the reasonable control of the operator. Players are responsible for ensuring that online gambling is legal in their jurisdiction before registering an account.

9. Changes To These Terms

These terms may be updated periodically to reflect new promotions, regulatory requirements or operational changes. Continued use of a Dragon Pots Casino account after an update constitutes acceptance of the revised terms. Material changes affecting active bonuses will not be applied retroactively to funds already in play.

9a. Account Dormancy

An account with no login activity for an extended period may be classified as dormant. Dragon Pots Casino will attempt to notify the player by email before any dormancy-related administrative fee is applied, and any such fee will be clearly disclosed in advance rather than deducted silently. Funds in a dormant account remain the property of the player and can be reactivated at any time by logging back in and completing any requested verification.

10. Dispute Resolution

Any disagreement over an account, bonus or withdrawal decision should first be raised with the support desk, which aims to resolve the large majority of cases without further escalation. If a resolution cannot be reached directly, the player may escalate the matter to the independent dispute body associated with the operator’s gaming license, which can review the case and issue a binding recommendation. Dragon Pots Casino commits to cooperating fully with any such review and to implementing its outcome.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which Dragon Pots Casino holds its operating license. Where a provision of these terms is found unenforceable under that law, the remaining provisions continue to apply in full, and the unenforceable provision is replaced with one that most closely reflects its original intent.

12. Contact

Questions regarding these terms, an active bonus, or an account issue can be directed to the support desk by email or live chat, both available around the clock from the account dashboard.